--- title: Recording - Fixing Choppy Video and Voice Calls in the Home Office description: These past few weeks, we've been fielding lots of questions from Bigleaf partners and customers looking to get applications like Zoom and MS Teams to work reliably over residential internet. So we've asked Bigleaf’s Founder & CEO, Joel Mulkey, to join us for a 30-minute chat/Q&A to discuss the most common issues and answer your questions. image: https://info.bigleaf.net/hubfs/custom-video-thumbnails/Fixing%20Choppy%20Video%20and%20Voice%20Calls%20in%20the%20Home%20Office-thumb.jpeg --- [![Bigleaf Networks](https://info.bigleaf.net/hs-fs/hubfs/Bigleaf%20Logo%20-%20Primary%20-%20Green.png?width=878&height=294&name=Bigleaf%20Logo%20-%20Primary%20-%20Green.png "Bigleaf Networks")](https://info.bigleaf.net/) # Fixing Choppy Video and Voice Calls in the Home Office   ## Watch the recording (*31m*) We've been fielding lots of questions from Bigleaf partners and customers looking to get applications like Zoom and MS Teams to work reliably over residential internet. So we asked Bigleaf’s Founder & CEO, Joel Mulkey, to join us for a 30-minute chat/Q&A to discuss the most common issues and answer your questions. Topics include: - Common causes of chopping audio/video - Diagnosing Internet vs WiFi issues - Identifying and prioritizing call traffic - Available tools and technologies for home office networking ## About Us Bigleaf Networks provides internet connectivity without complexity, making it easy for IT pros and their organizations to conduct business on the internet with confidence. Bigleaf’sunique network optimization solution adapts traffic to circuit conditions in real-time to preserve application performance and optimize user productivity despite circuit degradations or outages. The Bigleaf solution integrates seamlessly with established firewalls, ISPs, and applications, takes only minutes to install, and works unattended to provide immediate relief and value. Founded in 2012 in Portland, Oregon, Bigleaf Networks is investor-backed and provides service across North America and Europe. ## Contact Us [sales@bigleaf.net](mailto:sales@bigleaf.net) 10180 SW Nimbus Ave, Suite J3/J4 Tigard, OR 97223 Copyright 2026 ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://5252946.fs1.hubspotusercontent-na2.net/hubfs/5252946/Solving%20Site%20to%20Cloud%20Connectivity%20Issues%20at%20Home%20and%20in%20the%20Office.mp4", "dateModified" : "2022-01-25T21:12:16.098Z", "description" : "No matter where they are located, employees need a reliable network to stay productive and keep business moving forward. Whether in the office or at home, Bigleaf Networks helps create a “worry-free”, cloud ready network.\n\nWe asked Eric Brooker to share howour easy to deploy solution solves common issues in the office and for employees working from home such as:\nDropped or unavailable VOIP connections\nChoppy video meetings\nSlow running applications", "duration" : "PT31M48S", "height" : 1080, "name" : "Solve Site to Cloud Connectivity Issues with Bigleaf", "thumbnailUrl" : "https://api.hubspot.com/filemanager/api/v3/files/thumbnail-redirect//29120073692?portalId=5252946&size=medium&t=1591309710801", "uploadDate" : "2020-05-07T19:48:52.134Z", "width" : 1920 } ```